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Our Guarantee:
The International Playing Card Company, Ltd. guarantees the quality of all of its playing card brands. If a manufacturing defect is found in a deck of our Bicycle (R), Bee (R), Aviator (R), Hoyle (R), Maverick (R), Kem (R), Streamline (R), Tally-Ho (R), Squeezers (R), or Congress (R) playing cards that makes it unusable for normal game play, and it is returned before it has been extensively used, we will be glad to replace it. Please include a brief note indicating which kind of deck the defective card(s) came from. Return the Ace of Spades, if present, and the defective card(s) to the below address based on Canada or US returns.

Guarantee for Puzzles:
Send ten pieces of the puzzle, and the side panel of the puzzle box which includes the UPC codes, and the picture of the puzzle.

Also include a brief explanation of why you are dissatisfied with the puzzle. We will provide you with a comparable puzzle in return. Please send this information to the address below.
 
For Canada Returns:
CANADA
International Playing Card Company Ltd.
88-B East Beaver Creek Road
Richmond Hill, ON
L4B 4W2

Canada Phone: 1-888-430-4231
 
For US Returns:
GUARANTEE
The United States Playing Card Company
300 Gap Way
Erlanger, KY 41018
 
US Phone: 1-800-863-1333
US Email: mailto:consumerrelations@usplayingcard.com